Leadership

Kevin Ryan
President

Kevin is the President of TAS United. With more than 25 years of experience in the call center industry, Kevin has worked in every facet of the telephone answering service from manufacturing call center systems to consulting and ownership. In the past 12 years alone, Kevin has successfully launched three telecommunication companies, including TAS United.

In 2010, Kevin founded Gocomm, one of the first cloud-based providers for the call center industry, which offered virtualized servers running in the public cloud. Prior to Gocomm, Kevin started JCF Communications in 2004 with the acquisition of a small day-time answering service in Austin, TX. Over the course of the next five years, JCF grew into a state-wide call center with multiple offices servicing state agencies, Fortune 50 companies, universities, and major medical networks.

As a recognized expert in the call center industry, Kevin was inducted into the National Amtelco Equipment Owners (NAEO) Hall of Fame in 2006.

Kevin holds a bachelor’s degree in Liberal Arts from Southern Illinois University in Carbondale, IL, and a master’s degree in Public Administration from the University of Illinois Urbana-Champaign, where he published his thesis on the deregulation of the telephone industry and its effects on consumer pricing.

Alexander MacLennan

Managing Partner – Technology

Alex is a Managing Partner of TAS United. With nearly 25 years of technical experience in the answering service and call center industries, Alex is regarded as an expert in the field. His extensive background in software design and application development provides the foundation for TAS United’s private cloud design and approachable user environment and easy-to-use web portal. His experience working in a 24/7/365 industry ensures that resiliency and redundancy remain a priority throughout TAS United’s infrastructure.

Prior to joining TAS United, Alex was a Managing Partner for Gocomm, LLC, where he served as both the architect and manager of Gocomm’s Virtual Private Cloud, which was acquired by Amtelco in 2012 and is currently known as miVirtualServers.

Alex attended Texas A&M University in Corpus Christi, TX. In his spare time, Alex enjoys playing board and card games, reading, watching movies, playing video games, swimming, and going to the park with his young daughter.