TAS United’s leadership boasts more than 50 years of combined experience in the call center industry. As recognized telecommunication experts, TAS United has earned an industry-wide reputation for excellence in call center services.
Kevin is the President of TAS United. With more than 25 years of experience in the call center industry, Kevin has worked in every facet of the telephone answering service from manufacturing call center systems to consulting and ownership. In the past 12 years alone, Kevin has successfully launched three telecommunication companies, including TAS United.
In 2010, Kevin founded Gocomm, one of the first cloud-based providers for the call center industry, which offered virtualized servers running in the public cloud. Prior to Gocomm, Kevin started JCF Communications in 2004 with the acquisition of a small day-time answering service in Austin, TX. Over the course of the next five years, JCF grew into a state-wide call center with multiple offices servicing state agencies, Fortune 50 companies, universities, and major medical networks.
As a recognized expert in the call center industry, Kevin was inducted into the National Amtelco Equipment Owners (NAEO) Hall of Fame in 2006.
Kevin holds a bachelor’s degree in Liberal Arts from Southern Illinois University in Carbondale, IL, and a master’s degree in Public Administration from the University of Illinois Urbana-Champaign, where he published his thesis on the deregulation of the telephone industry and its effects on consumer pricing.
Managing Partner – Technology
Alex is a Managing Partner of TAS United. With nearly 25 years of technical experience in the answering service and call center industries, Alex is regarded as an expert in the field. His extensive background in software design and application development provides the foundation for TAS United’s private cloud design and approachable user environment and easy-to-use web portal. His experience working in a 24/7/365 industry ensures that resiliency and redundancy remain a priority throughout TAS United’s infrastructure.
Prior to joining TAS United, Alex was a Managing Partner for Gocomm, LLC, where he served as both the architect and manager of Gocomm’s Virtual Private Cloud, which was acquired by Amtelco in 2012 and is currently known as miVirtualServers.
Alex attended Texas A&M University in Corpus Christi, TX. In his spare time, Alex enjoys playing board and card games, reading, watching movies, playing video games, swimming, and going to the park with his young daughter.
“I have been a customer of TAS United since 1989 and have been very satisfied with the service. The operators have helped many of my patients who were in mental health crisis over the years and their kindness and professionalism are much appreciated.”
“My experience using TAS United is very positive. Since TAS United is highly professional, responsive and client oriented. They provide a great service! I highly recommend TAS United as your business partner.”
“Partnering with TAS United not only helped save us money by outsourcing our call traffic, but enhanced our first impression with our customers. Beyond the ongoing and future savings, TAS United has allowed us to capitalize on more opportunities for new business. We have been able to eliminate significant time spent on the phones, and…
“As a long-term client, Beck and Company continues to use TAS United because they are very responsive to our needs. They help us manage our interactions with clients during non-standard business hours; including if there is an emergency situation for one location or region wide.“
“TAS United has been a life saver and an asset overall to our patient care. We have used TAS United as our after-hours service for more than a decade. As our organization has grown from a local community clinic to a multi-site FQHC, they have grown with us, ensuring that our patients are always taken care…
“TAS United does an excellent job in communicating with our practice (in detail) in order for us to be able to return optimal service to our patients. When our physicians are on-call, we need a team to be able to get the job done! TAS United has come through for us by providing excellent customer service on…