The Daily Special: How a Medical Call Center Can Revolutionize Your Practice During Office Hours

HITRUST, Medical, Secure MessagingLeave a comment

Often Just Considered an After-Hours Partner, Medical Answering Services Offer Wonderful Solutions to Your Daytime Operations Medical answering services can provide a range of benefits for your family practice even during regular office hours. Here’s how they can help: Increased Efficiency and Productivity: Enhanced Patient Experience: Additional Services: Choosing a Medical Answering Service: By partnering…

Dialing for Dollars: How Partnering with an Answering Service Can Increase Your Bottom Line

Bilingual Agents, Call Center, Missed CallsLeave a comment

Outsourcing can be a scary endeavor for a business owner. But sometimes, to fit all company expenses into your budget, it’s necessary to offload some responsibilities to others. Utilizing an answering service can be a lifesaver for businesses looking to trim costs without sacrificing customer service quality. The biggest impact, by far, will be to…

Virtual Receptionists: Your Company’s New Best Friend

Call Center, Virtual ReceptionistLeave a comment

What advantages will your business experience by hiring an answering service instead of an in-house receptionist? The Covid-19 pandemic shifted the way many businesses operate. From remote work, to digitalization, to a more robust focus on employee well-being, “business as usual” looks much different after the global pandemic. One adjustment that many companies have made…