TAS United seamlessly integrates with your existing CRM or EMR platform through an API integration. This connection allows our agents to create records directly into your system, saving you time by not having to manually enter the data into your platform later. It also adds a layer of security since our agents won’t need a password to log into your system, so your account credentials are never shared.
What is API?
API stands for Application Programming Interface.
Simply put, an API is a translator between our system and yours. This allows our agents to work in a system they’re familiar with, and allows you to view the same information in your system. No additional training is needed to perform the job!
These integrations allow us to truly become an extension of your office 24 hours a day!
For medical practices, we can schedule an appointment or deliver a message into your Electronic Medical Records (EMR) platform, like the ones below:
For commercial services, we can open a new ticket or create a new contact in your Customer Relationship Management (CRM) platform, like these:
If you don’t see your EMR or CRM platform listed, an API integration can be created for just about any system. Simply fill out the form here and we will look into your platform’s API capabilities for you. Please let us know what platform you use and what information you would like us to collect during the call.
Difference
In today’s fast-paced business environment, a missed call equals a missed customer, client, or patient. Enter TAS United. TAS United provides all sizes businesses, from small businesses to corporations, access to high-quality, professional call answering. At TAS United our experienced, bilingual agents are here to answer your calls when you can’t – keeping you connected to your customers 24/7/365.
Reduce operational expenses while providing high-quality service.
“I have been a customer of TAS United since 1989 and have been very satisfied with the service. The operators have helped many of my patients who were in mental health crisis over the years and their kindness and professionalism are much appreciated.”
“My experience using TAS United is very positive. Since TAS United is highly professional, responsive and client oriented. They provide a great service! I highly recommend TAS United as your business partner.”
“Partnering with TAS United not only helped save us money by outsourcing our call traffic, but enhanced our first impression with our customers. Beyond the ongoing and future savings, TAS United has allowed us to capitalize on more opportunities for new business. We have been able to eliminate significant time spent on the phones, and…
“As a long-term client, Beck and Company continues to use TAS United because they are very responsive to our needs. They help us manage our interactions with clients during non-standard business hours; including if there is an emergency situation for one location or region wide.“
“TAS United has been a life saver and an asset overall to our patient care. We have used TAS United as our after-hours service for more than a decade. As our organization has grown from a local community clinic to a multi-site FQHC, they have grown with us, ensuring that our patients are always taken care…
“TAS United does an excellent job in communicating with our practice (in detail) in order for us to be able to return optimal service to our patients. When our physicians are on-call, we need a team to be able to get the job done! TAS United has come through for us by providing excellent customer service on…