Web Chat / Live Chat Answering
Availability to your customers is a top priority in 2021, this includes the ability for your customers, patients, or clients to reach you via Live Chat / Web Chat. Live Chat / Web Chat is an increasingly popular form of customer service. Customers today are interacting with businesses more directly than ever before. This is especially true if your customers are of a younger demographic. Offering web chat services via your website is an excellent way to interact with your customers who prefer online communication to a phone call.
Web Chat makes it easy for your customers to get quick answers to their questions without having to make a call. Unlike other web chat services that produce automated responses, TAS United’s web chat services are managed by live agents who respond to messages in real time. This immediate and responsive form of communication can make all the difference when a customer is evaluating your service.
Being available to your customers 24 hours a day is a smart way to grow your business. But, being available online and by phone ensures that your customers can interact with you the way they prefer.
What our clients are saying
Dr. Shiree Flume
Flume Psychiatry
“I have been a customer of TAS United since 1989 and have been very satisfied with the service. The operators have helped many of my patients who were in mental health crisis over the years and their kindness and professionalism are much appreciated.”
Viktoriia Bielkova
Congress Holding Group
“My experience using TAS United is very positive. Since TAS United is highly professional, responsive and client oriented. They provide a great service! I highly recommend TAS United as your business partner.”
Cerena Schane
Airco Mechanical
San Antonio, TX
“Partnering with TAS United not only helped save us money by outsourcing our call traffic, but enhanced our first impression with our customers. Beyond the ongoing and future savings, TAS United has allowed us to capitalize on more opportunities for new business. We have been able to eliminate significant time spent on the phones, and…
Crystal Thompson
Business Administrator | Beck and Company Real Estate Services
“As a long-term client, Beck and Company continues to use TAS United because they are very responsive to our needs. They help us manage our interactions with clients during non-standard business hours; including if there is an emergency situation for one location or region wide.“
Kelly Menefee
Triangle Area Network
“TAS United has been a life saver and an asset overall to our patient care. We have used TAS United as our after-hours service for more than a decade. As our organization has grown from a local community clinic to a multi-site FQHC, they have grown with us, ensuring that our patients are always taken care…
Jennifer Staudt
MacGregor Medical Services
“TAS United does an excellent job in communicating with our practice (in detail) in order for us to be able to return optimal service to our patients. When our physicians are on-call, we need a team to be able to get the job done! TAS United has come through for us by providing excellent customer service on…
