Why Working for a Call Center is a Great Opportunity for Former Registered Nurses Transitioning from a Physician’s Office The Covid pandemic had a drastic impact on the nursing profession. As of recent estimates, it’s believed that around 100,000 to 200,000 nurses in the United States alone have left the profession since the start of…
The logistics industry has dealt with a wide range of changes since 2020. Many are looking new ways to improve efficiency while also cutting organizational costs. Utilizing a third-party call center is one of the biggest ways to accomplish this goal. More logistics companies are turning to third-party call centers for support due to a…
In the high-stakes world of treatment and recovery, every moment counts. For facilities dedicated to providing urgent and life-saving care, the impact of missed calls after hours can be far more significant than it might initially appear. In addition to the potential cost of life, these missed calls represent a hidden financial drain that can…
In the ever-changing world of healthcare, nurse triage telephone agents stand at the forefront of modern medicine, playing a pivotal role in ensuring efficient, effective, and empathetic patient care. Their contributions have become increasingly indispensable as healthcare systems adapt to the complexities of a rapidly evolving medical landscape. These professionals not only bridge the gap…
Why Partnering with a Local Answering Service Is Less Important in Modern Times For businesses and medical practices, it was once a convenience, and sometimes a requirement, to shop only local call center partners. However, in today’s interconnected and technologically advanced world, the significance of partnering with a local answering service has diminished compared to…
Hospital systems typically staff an in-house telephone operations team to field calls for each location. But that doesn’t mean that a third-party answering service is unnecessary. In fact, it’s vital to have a back-up in place if call traffic surges, or worse: an outage occurs. Hiring an answering service can play a crucial role in…
After comparing the benefits you value most, like security certifications, customer support, bilingual agent access, etc., you have your list of potential call center partners whittled down to two or three choices. One is offering a much lower cost than the others, so you choose to partner with them. Makes sense, right? But when you…
With the addition of “Nurse on Demand,” TAS United has made a tremendous impact on patient care in 2024. “After we achieved HITRUST certification, our hospital accounts were asking us for an even higher level of service for their patients,” said TAS United president, Kevin Ryan. “Nurse on Demand will allow hospitals and small practices…
Often Just Considered an After-Hours Partner, Medical Answering Services Offer Wonderful Solutions to Your Daytime Operations Medical answering services can provide a range of benefits for your family practice even during regular office hours. Here’s how they can help: Increased Efficiency and Productivity: Enhanced Patient Experience: Additional Services: Choosing a Medical Answering Service: By partnering…
The Annual Event with the Lubbock Salvation Army Feeds an Estimated 150 People Because of the unique nature of TAS United’s 24/7/365 model, the busiest days for the business are holidays. It requires extra help to meet the demand of our call traffic. Our employees are dedicated to the job and are incentivized to work…
