Why Working for a Call Center is a Great Opportunity for Former Registered Nurses Transitioning from a Physician’s Office The Covid pandemic had a drastic impact on the nursing profession. As of recent estimates, it’s believed that around 100,000 to 200,000 nurses in the United States alone have left the profession since the start of…
In the ever-changing world of healthcare, nurse triage telephone agents stand at the forefront of modern medicine, playing a pivotal role in ensuring efficient, effective, and empathetic patient care. Their contributions have become increasingly indispensable as healthcare systems adapt to the complexities of a rapidly evolving medical landscape. These professionals not only bridge the gap…
Hospital systems typically staff an in-house telephone operations team to field calls for each location. But that doesn’t mean that a third-party answering service is unnecessary. In fact, it’s vital to have a back-up in place if call traffic surges, or worse: an outage occurs. Hiring an answering service can play a crucial role in…
With the addition of “Nurse on Demand,” TAS United has made a tremendous impact on patient care in 2024. “After we achieved HITRUST certification, our hospital accounts were asking us for an even higher level of service for their patients,” said TAS United president, Kevin Ryan. “Nurse on Demand will allow hospitals and small practices…
Often Just Considered an After-Hours Partner, Medical Answering Services Offer Wonderful Solutions to Your Daytime Operations Medical answering services can provide a range of benefits for your family practice even during regular office hours. Here’s how they can help: Increased Efficiency and Productivity: Enhanced Patient Experience: Additional Services: Choosing a Medical Answering Service: By partnering…
Nurse triage is having a significant impact on the medical industry due to its role in reducing emergency room visits and hospitalizations. It also reduces nurse fatigue and provides a cost-effective solution to patient care after hours. Here are some other ways why hospitals and medical practices are turning to nurse triage: It’s important to…
How a PCI Certified Answering Service Can Elevate Financial Institutions In the fast-paced world of finance, every client interaction holds significance. Missed calls can translate to missed opportunities, and responsiveness is paramount to building trust. This is where hiring a third-party answering service provides financial companies with a valuable tool to enhance client experience and…
in early 2024, Ticketmaster announced a data breach which exposed the personal info of over 560 million users. The hackers accessed information such as names, home and email addresses, phone numbers, order history, and yes…credit card numbers and expiration dates. In today’s digital age, the protection of sensitive information is paramount, especially when it comes…
Home Health is one of the most unique industries in medicine. Physical therapists, speech therapists, and nurses are constantly out of the office and in the field, visiting the homes of patients throughout the day, and on-call during the evenings. With so many employees coming and going, seamless communication is paramount. This is where the…
In the complex landscape of healthcare, where every decision can have profound implications for patient well-being, partnering with a nurse triage service stands as a beacon of assurance and efficiency. With the ability to swiftly and accurately assess patients’ needs, nurse triage programs offer a crucial bridge between individuals seeking medical guidance and the appropriate…
