How Missed Calls After Hours Could Be Draining Addiction Treatment Facilities’ Finances

Call Center, Drug Treatment Call Center, Missed CallsLeave a comment

In the high-stakes world of treatment and recovery, every moment counts. For facilities dedicated to providing urgent and life-saving care, the impact of missed calls after hours can be far more significant than it might initially appear. In addition to the potential cost of life, these missed calls represent a hidden financial drain that can…

The Road to Recovery Starts with One Phone Call

Call Center, Drug Treatment Call CenterLeave a comment

How call centers play a vital role in supporting alcohol and drug treatment facilities: Call centers can serve as the first point of contact for individuals seeking information about alcohol and drug treatment programs. They can provide basic information about services offered, treatment options available, and how to begin the admission process. Here are other…