Modern Advancements Open the Door to More Call Center Options

Why Partnering with a Local Answering Service Is Less Important in Modern Times For businesses and medical practices, it was once a convenience, and sometimes a requirement, to shop only local call center partners. However, in today’s interconnected and technologically advanced world, the significance of partnering with a local answering service has diminished compared to…

Technological Advances are Revolutionizing the Call Center Industry

Technology has fundamentally reshaped how businesses operate and compete. The call center industry is also seeing a boom in new technologies aimed at improving the customer experience and agent efficiency. Here are some of the hottest trends: These are just a few of the exciting trends shaping the future of call centers. By embracing new…

What’s the Difference Between HITRUST and HITECH?

HITRUST and HITECH are frameworks related to healthcare information technology and security, but they serve different purposes. HITECH is short for “Health Information Technology for Economic and Clinical Health.” It is a federal law which was enacted in 2009 as part of the American Recovery and Reinvestment Act. The main focus is to promote the…

TAS United Achieves HITRUST Implemented, 1-year Certification to Manage Data Protection and Mitigate Cybersecurity Threats

HITRUST Implemented, 1-year Certification validates TAS United LLC is committed to managing cybersecurity risk and protecting sensitive information. San Antonio, TX, January 25, 2024 – TAS United, LLC, a leading provider of medical call processing solutions, today announced their Amtelco and GoComm platforms and supporting infrastructure of the organization have earned certified status for information…