Technological Advances are Revolutionizing the Call Center Industry

Technology has fundamentally reshaped how businesses operate and compete. The call center industry is also seeing a boom in new technologies aimed at improving the customer experience and agent efficiency. Here are some of the hottest trends: These are just a few of the exciting trends shaping the future of call centers. By embracing new…

TAS United Achieves HITRUST Implemented, 1-year Certification to Manage Data Protection and Mitigate Cybersecurity Threats

HITRUST Implemented, 1-year Certification validates TAS United LLC is committed to managing cybersecurity risk and protecting sensitive information. San Antonio, TX, January 25, 2024 – TAS United, LLC, a leading provider of medical call processing solutions, today announced their Amtelco and GoComm platforms and supporting infrastructure of the organization have earned certified status for information…