24/7 Accessibility When Your Customers Need You The Most
Natural disasters can strike at any moment. When property damage occurs, timing is everything. Your customers expect a quick and accurate response – making it critical to have 24-hour accessibility to your company. They do not want to leave a message – they want to talk with a live person!
At TAS United, our live agents keep you connected to your customers around-the-clock. Our agents understand how to handle calls related to “Cat” events, including hurricanes, tornados, windstorms, tropical storms, earthquakes, wildfires, severe thunderstorms, winter storms, floods, typhoons, cyclones, volcanic eruptions, or any other weather event identified by PCS as a catastrophe. We regularly process calls regarding water, fire, smoke, mold, biohazard, and other property damage. Our agents routinely handle calls regarding emergency board-ups, referrals from insurance companies, water extraction, mold remediation, and smoke damage.